Terms of Service
is a company registered in Berkeley, California. owns and controls the service ("Service").Questions about these Terms of Service should be sent to support@energyai.com.
By using the energyai.com web site ("Service") or any and all services of , you are agreeing to be bound by the following terms and conditions ("Terms of Service").
may update and change the Terms of Service from time to time. will notify you about significant changes before such changes come into force and give you a possibility to evaluate the effects of proposed changes. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your agreement to such changes. You can review the most current version of the Terms of Service at any time at https://energyai.com/termsofservice.
Violation of any of the Terms of Service will result in the termination of your Account. While prohibits conduct and content in violation of these Terms of Service, you understand and agree that cannot be responsible for the content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.
Account Terms
  1. You must be a human. Accounts registered by "bots" or other automated methods are not permitted.
  2. You must provide a valid email address, and any other information requested in order to complete the signup process.
  3. Your login may only be used by one person - a single login shared by multiple people is not permitted. You may create separate logins for as many people as you'd like.
  4. You are responsible for maintaining the security of your account and password. cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  5. You are responsible for all content posted and activity that occurs under your account (even when content is posted by others who have accounts under your account).
  6. You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
Payment and Refund Terms
  1. You can choose to have your account subscription billed monthly or annually.
  2. A valid credit or debit card is required for monthly subscriptions. Annual subscriptions may pay by credit/debit card, or by invoice subject to approval by .
  3. Monthly subscriptions are billed on a recurring basis at the beginning of each month. You can choose to have annual subscriptions billed on a recurring basis, or require your approval to extend the subscription for another year. All annual subscriptions are billed at the beginning of each service year.
  4. You may cancel all or part of your subscription at any time. You will be refunded the unused portion of any subscription fees, prorated on a daily basis to the date service is cancelled.
  5. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, except when otherwise required by mandatory law. You are responsible for payment of all such taxes, levies, or duties.
  6. If you add additional services (for example, add more meters to your account) your credit/debit card that you provided will automatically be charged the new rate if you chose recurring billing. For non-recurring accounts, you will be invoiced for the additional service.
  7. Downgrading and or deleting your Service may cause the loss of content, features, or capacity of your Account. does not accept any liability for such loss.
Cancellation and Termination
  1. You are solely responsible for properly cancelling your account. An email or phone request to cancel your account is not considered a valid cancellation request. You can cancel your account at any time by clicking on the Settings > Subscription > "Cancel my account." The screen provides a simple, no questions asked cancellation link.
  2. can terminate or suspend accounts due to breach of these Terms of Service. Termination of the Service will result in the deactivation of your Account or your access to your Account, and the forfeiture and relinquishment of all content in your Account.
  3. Following termination of the Service, only aggregated and anonymised data will be kept by for the purpose of machine learning and statistics. Such data does not constitute personal data as defined in applicable privacy and data protection legislation.
Modifications to the Service and Prices
  1. reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof). will notify you about significant changes before such changes come into force and give you a possibility to evaluate the effects of proposed changes and take necessary measures. Notification will be given through the Site website (energyai.com),the Service itself, or by email.
  2. Prices of all Services, including but not limited to monthly and annual subscription plan fees to the Service, are subject to change upon 30 days' notice from . Such notice may be provided at any time by posting the changes to the website (energyai.com) or the Service itself.
  3. shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
Copyright and Content Ownership
  1. All content posted on the Service must comply with United States copyright law and other United States laws.
  2. We claim no intellectual property rights over the material you provide to the Service. Your profile and materials uploaded remain yours. However, by setting your pages to be shared with others, you agree to allow others to view and share your Content.
  3. does not pre-screen Content, but has the right (but not the obligation) in its sole discretion to refuse or remove any Content that is available via the Service.
  4. The look and feel of the Service is copyright © 2019 . All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS or visual design elements without express written permission from .
General Conditions
  1. Your use of the Service is at your sole risk. The service is provided on an "as is" and "as available" basis.
  2. Energy savings recommendations and estimates are based upon energy use data we receive from your utility data provider and you. These are estimates only, and not guaranteed by . does not provide energy engineering consultation services. We strongly recommend you seek professional engineering assistance for any savings projects especially those requiring significant expenditures.
  3. Technical support is only provided to paying account holders and is available via email and telephone.
  4. You understand that uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
  5. You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, , or any other service.
  6. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by .
  7. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any customer, employee, member, or officer will result in immediate account termination.
  8. You must not upload, post, host, or transmit unsolicited email, SMSs, or "spam" messages.
  9. You must not transmit any worms or viruses or any code of a destructive nature.
  10. does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, or that (v) any errors in the Service will be corrected.
  11. You expressly understand and agree that shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.
  12. The failure of to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and and govern your use of the Service, superseding any prior agreements between you and (including, but not limited to, any prior versions of the Terms of Service).
  13. The Terms of Service, and legally binding agreement between yourself and , shall be subject to United States law and United States courts' exclusive jurisdiction. Alameda, CA county court shall be the agreed legal venue.
Our Privacy Policy
This Online Privacy Policy (this "Policy") explains how (or "we") collects and uses your energy data and personal information. This Policy applies exclusively to the website energyai.com (the "Site") and the energy analysis service that runs on the Site (the "Service").
Information We Collect
Except as noted below, we only collect information you give us or authorize us to collect on your behalf. We receive and securely store the information you enter on our Site and Service, and the information you authorize us to collect from your meter data provider. This information includes historical energy usage information, contact information, login information, and optional billing information. We do not collect information using "cookies" or "web beacons".
Our web hosting service automatically collects and stores certain types of information from you every time you use the Site or Service. This includes your browser type, the date and time of your visit to the Site, your Internet Protocol (IP) address, and which pages you visited on the Site.
How We Use the Information We Collect
We use your personal information only as described in this Policy or as disclosed to you on our Site or within our Service. This includes responding to any questions or concerns that you may have. We do not disclose your personal or energy usage information to any third party or third party software applications ("Apps") without your knowing and express consent.
We may create non-personally identifying anonymous or aggregate data from the information we collect. We may use that data for our own purposes, such as the development of new analytics.
Access
We make reasonable efforts to allow you to make inquiries about the personal information we collect from you, and when appropriate we allow you to access your personal information for review and updating.
Security of Personal Information
We take reasonable steps to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration and destruction.
Changes to this Privacy Statement
This Privacy Statement is subject to occasional revision without advance notice. If we make any changes in the way we use your personal information, we will notify you via email and/or post the modification on the Sites or within the Service.
Additional Information
For more information about this Policy or our privacy practices generally, please contact us at support@energyai.com.
© 2019